TRAI Gives New Order To Telecom Companies, Customers Will Not Be Disturbed

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There has been a lot of change in India’s telecom sector for the past few years. Whose special credit can be given to Reliance Jio? After the arrival of Reliance Geo, the rest of the known telecom companies have made significant changes in their offers and plans. That’s why users can take advantage of excellent data and voice calling plan at cheap rates.

Order Of TRAI

At the same time, telecoms are struggling to generate revenues, especially those customers who use mobile connections for incoming calls. To change things, telecom operators have launched at least recharge plans for prepaid users.

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Let us know, these prepaid recharge plans start with some talk time data and validity of 28 days with the validity of Rs. 35. At the same time, users also get two plans with a price of Rs 65 and Rs 95. In which the users get better calling and data for 28 days. The plans are similar to Airtel, Vodafone, Idea Cellular and Tata Docomo. With the launch of these recharge plans, telecom operators are expected to promote their ARPU. Operators Sent Messages 3 Days Ago

A report by Mint has revealed that users have complained about sending messages via Airtel and Vodafone Idea. In this message, users are asked to recharge their accounts to continue using the service. This message bothers the users. In order to resolve this problem, TRAI has ordered all telecom operators to inform customers 3 days before expiry of validity.

However, TRAI said that operators need to inform the users about their minimum recharge plan. This helps customers get information about new changes. These messages being sent by the telecom operator also show that their failure to recharge could close their connection.

 

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